Wednesday, 23 September 2009

Employee engagement reduces staff turnover

It was interesting to read in HR Magazine that a company has reduced its staff turnover from 75% to 1% in just 30 months, due to a focused engagement and recognition policy. It was curious however to learn that the company is actually an engagement consultancy, O.C. Tanner. Quite how an engagement consultancy experienced a 75% turnover of staff, even through mergers and acquisitions, is a mystery.

However, the lesson to take away from this is that having a defined engagement strategy is essential. At the very base level, there has to be effective two-way communication and recognition of employees when they make a valuable contribution to the business' objectives. Ensuring that everyone understands their and their team's goals and is able to input into formulating those goals, is an important ingredient in employee satisfaction and buy-in.



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